I am getting a YOU ARE NOT AUTHORIZED ERROR when I try to access my account

do me a favor and try these steps:
 
1. open an incognito window or private window in your browser [Open Private Window in any browser]
2. go to [emcrit.org]
3. log-in
4. Go to your subscriptions page [https://emcrit.org/account/?action=subscriptions]
5. You should see the update link
6. Update your credit card
 
if that works, then you need to clear your cookies in your browser
 
if it doesn't work, please let me know
Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk